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API Documentation: How to Write, Examples & Best Practices
Operations

API Documentation: How to Write, Examples & Best Practices

An API (Application Programming Interface) is a bridge between different software systems that enables them to communicate and share data effectively. Building a well-designed API is essential for software projects; however, its true value can only be realized when developers can quickly understand and implement it.

Naman Singhal·
The 25 Best SaaS books every founder & CEO should read
Operations

The 25 Best SaaS books every founder & CEO should read

Running a SaaS company isn’t for the faint-hearted. Between juggling product updates, growth metrics, customer support, and the constant pressure to scale (by yesterday), it’s easy to feel like you’re in a never-ending episode of Survivor: Startup Edition. But here’s the thing: you don’t have to work it all out on your own.

Justin Arnold·
Questions To Help You Prepare Your 2025 Marketing Budget
Operations

Questions To Help You Prepare Your 2025 Marketing Budget

As December kicks off, most of you will likely be preparing annual marketing budgets for the year ahead, and larger companies will also be getting ready to present those budgets to executives & board members. It would be fair to say we know a thing or two about this.

Alex Panagis·
What is Net Revenue Retention & How to Calculate It
Operations

What is Net Revenue Retention & How to Calculate It

Growing fast is great, but growing sustainably is even better. And a cornerstone of sustainable growth is being able to retain and grow revenue from your existing customer base. To achieve this, monthly recurring revenue (MRR) alone is not a great KPI.

Alex Panagis·
How To Leverage SaaS Customer Review Sites
Operations

How To Leverage SaaS Customer Review Sites

As a customer, the first thing you’ll probably do before you press that “Buy Now” button is to check online reviews… …and you’re not alone. In fact, 95% of customers read online reviews before buying a product.

Justin Arnold·
How To Hire and Manage An Agency (The Right Way) 
Operations

How To Hire and Manage An Agency (The Right Way) 

One of the most common questions I get from founders is, “do you have a contractor or agency for X?” followed by, “because our current one is terrible…”. There’s very little information and advice available on how to select and manage vendors properly.

Alex Panagis·
How to Write Truly Great Technical Content (Our Blueprint)
Operations

How to Write Truly Great Technical Content (Our Blueprint)

A number of the industry-leading companies we work with at ScaleMath build software for a technical audience. Meaning that for us to reach that audience, we continuously invest significant time & resources to master the art (and science) of writing truly great technical content.

Alex Panagis·
Agency vs. In-House – What Works Better For Businesses?
Operations

Agency vs. In-House – What Works Better For Businesses?

Over the years, we’ve worked with businesses large and small both of which have been faced with the decision to scale up their SEO & marketing teams by hiring in-house or hiring an agency. Let’s face it, this isn’t always a clear choice.

Alex Panagis·